Return Policy

THANK YOU FOR YOUR BUSINESS! We hope you love your purchase but we understand that sometimes it just doesn’t work out!  Here’s what you need to know if that’s your case. 

All items must be shipped to Upcycle Jean Co Return Department and postmarked within 14 calendar days of being delivered. Return shipping costs are at the customer's expense. We are not responsible for any packages lost or missing in the shipping process. Ship the item back to our address:

UpcycleJeanCo 
ATTN: Returns Dept. 
25903 Streisand St
San Antonio, TX 78260

The following items are FINAL SALE:

  • All Seasonal + Holiday Items
  • Sale Items
  • Jewelry + Accessories
  • Eyewear + Hair Accessories
  • Home + Gift Items
  • Discounted Merchandise including flash sales, holiday sales, celebration sales, or any other type of discount.
  • These items will not be accepted if returned.

ALL ONLINE ORDERS AND STORE ORDERS THAT REQUIRE SHIPPING WILL BE ELIGIBLE FOR RETURN IN THE FORM OF ONLINE STORE CREDIT ONLY WITHIN 14 CALENDAR DAYS OF DELIVERY.

Refunds will be issued in the form of store credit.

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